Strategy and Operations

Categories: Business
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About Course

An introduction to the most important tools of strategic decision making and optimization of operational business processes

About this course

Strategic management is one of the most important “hard skills” in business management. In Strategic Management, you will learn how you can manage businesses and projects proactively with a focus on long-term strategy, rather than reacting to day-to-day hiccups.

In order to do so, you will get familiar with the most important management tools, like the Vision Statement, the Mission Statement, PESTEL Analysis, Porter’s Five Forces, SWOT Analysis, Balanced Scorecard (BSC), and many more.

Operations management is chiefly concerned with planning, organizing and supervising in the contexts of production, manufacturing or the provision of services. In this course, you’ll learn to analyze and improve business processes by learning how to increase productivity and deliver higher quality standards.

You will also receive a short case study of Samsung Electronics that summarizes the key takeaways of this course.

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What Will You Learn?

  • Manage strategic projects proactively
  • Prepare a long-term business strategy services
  • Optimize business processes and increase productivity

About the instructor

Course Curriculum

1. Introduction

  • Welcome to Strategy and Operations!

2. Strategic Management

  • Strategic management
  • Defining “Strategy”
  • Strategic Management
  • Competitive Advantage

3. Environment Analysis

  • Environmental analysis
  • PEST Analysis
  • Extended to PESTLE
  • PESTLE Example
  • Porter’s Five Forces
  • Porter’s Five Example

4. Strategic Planning & Internal Analysis

  • Internal Analysis
  • SWOT Analysis
  • SWOT Example
  • BCG Matrix
  • BCG Matrix Example
  • Ansoff-Matrix
  • Balanced Scorecard
  • Operations Management
  • Basic Principles

6. Value Chain Management

  • Value Chain
  • Value Chain Analysis (VCA)
  • Value Chain Example
  • VRIO Framework
  • VRIO Example: Google’s HR

7. Inventory Management

  • Inventory management
  • ABC Analysis
  • ABC Example
  • Reorder Point Model
  • Reorder Example

8. Business Decision Management

  • Business decision management
  • Break-Even Analysis
  • Break-Even Example
  • Decision Tree
  • Decision Tree Example

9. Case Study: Samsung

  • Samsung Electronics

10. Conclusion

  • Conclusion

Strategy and Operations – Exam

  • course quiz!