An introduction to the most important tools of strategic decision making and optimization of operational business processes

About this course

Strategic management is one of the most important “hard skills” in business management. In Strategic Management, you will learn how you can manage businesses and projects proactively with a focus on long-term strategy, rather than reacting to day-to-day hiccups.

In order to do so, you will get familiar with the most important management tools, like the Vision Statement, the Mission Statement, PESTEL Analysis, Porter’s Five Forces, SWOT Analysis, Balanced Scorecard (BSC), and many more.

Operations management is chiefly concerned with planning, organizing and supervising in the contexts of production, manufacturing or the provision of services. In this course, you’ll learn to analyze and improve business processes by learning how to increase productivity and deliver higher quality standards.

You will also receive a short case study of Samsung Electronics that summarizes the key takeaways of this course.