Change Management

Categories: Project Management
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About Course

In this course, you will learn the most important skills and most applicable tools of successful Change Management in a fast and efficient way.

About this course

With constantly evolving business goals and strategies, change is inevitable and managing change is essential. Change management is a process that is often poorly executed because it can be complex. Managing the kinds of changes requires a broad set of skills and strategies.

In this course, you will not only learn the most important change models (from Kurt Lewin and John Kotter), but also improve your knowledge and capability by understanding the most important practices and application possibilities of effectively implemented change management.

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What Will You Learn?

  • Essential change management strategies
  • Assessing and addressing change with effective action plans
  • Evaluating change management projects

About the instructor

Course Curriculum

1. Introduction

  • Welcome to Change Management!

2. Reasons for Change

  • Reasons for Change
  • External Forces
  • Internal Forces
  • Dealing with Change

3. Origins of the Field

  • How should we implement change within our organization?
  • Top-down Management
  • Bottom-up Management
  • Comparison

4. Change Models

  • Change management models
  • Lewin: Three-Stage Model
  • Kotter: 8-Step Change Model
  • McKinsey: 7-S Model
  • Gleicher: Change Formula

5. The Change Process

  • Unfreeze-Change-Refreeze Model
  • I. Unfreeze
  • II. Transition
  • III. Refreeze

6. Strategies and Skills

  • Strategies and Skills
  • Change Skills
  • Change Strategies

7. Failure or Success?

  • Failure or Success?
  • Failure Factors
  • Success Factors

8. Conclusion

  • Conclusion

Change Management – Exam

  • course quiz!